Frequently Asked Questions
How should I contact Frontline Boutique?
The best way to reach me is via the contact form above. We typically answer emails within 1-2 business days.
Who should I contact about wholesale pricing?
We now offer Team Packs! Please click this link to buy our products in bulk.
Please note, wholesalers are not allowed to participate in our rewards program, ambassador program, and/or use any additional discounts.
Who should I contact about brand collaboration?
The best way to contact me regarding brand collaboration is by using the form above notating "Brand Collaboration" as the reason for reaching out.
What applies to the LOVE code?
The 'LOVE' offer has a limited use of one-time per customer and is limited to only one free item. This offer is also only valid for specific anklets, bracelets, earrings, necklaces, and rings. This offer is not valid for bundles, collections, sets, or opal products. With this offer, you can not combine discounts!
Where are products shipped from?
All of my orders are shipped from Delaware.
How long does it take to ship my order?
All orders are shipped within one business day.
When will I receive my order?
After shipping, it generally takes 1-5 business days, depending on the post office.
Cancellations, Exchanges and Returns
Can I cancel my order?
As long as your order has not been process or shipped, yes, generally you can cancel your order. Please use the form above notating "Cancel Order" and a representative will try their best to assist before it's too late.
Please contact us using the form above with the reason notating "Exchanges/Returns" and a representative will assist you.
Please note: We do not accept returns on discounted items, collection closeouts, or discontinued items. These items are final sale.
Discount Code not working
Please reach out using the above form with the reason notating "Exchange/Returns". Please include the attempted discount code and why it should have applied.
Please note: only one discount code can be used at checkout. Customers can not combine discounts.